Refund policy

Last updated 28 September 2026

TuningMac is a low-cost, one-time purchase, and it's delivered digitally the moment you pay.

All sales are final

We don't offer refunds on TuningMac licenses. Before you buy, please make sure your Mac runs macOS 14.2 Sonoma or later. The website shows everything the app does, and the FAQ covers which headphones and features are supported.

If something isn't working

Email support@tuningmac.com and we'll help you get it working. Most problems come down to a macOS permission and are quick to fix.

Exceptions

Payments are processed by Dodo Payments, our merchant of record. Any refund we do issue goes back to your original payment method through Dodo Payments.